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CUSTOMER SUCCESS STORIES

We love getting the chance to chat to our customers and hear about their inspirational business journeys.

Chrysalis Beauty

Louise Dickinson has been in the beauty industry for over 26 years. She started her career back in the UK working for the world-renowned beauty salons and overseeing 120 staff. Now she’s the owner of the three highly successful beauty clinics in the Auckland region. We sat down with Louise to talk about the importance of investing in your team and culture as well as creating extraordinary experiences for your clients.

 

Latest success stories

We regularly release new success stories about our awesome customers who are also successful business owners in the hair and beauty industries, check out our most recent stories.


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RU&CO Hair Group

Reece Unahi launched RU&CO Hair Group in 2020, in the midst of the pandemic, and not only persevered during these unprecedented times, but thrived and grew his brand to five locations in New Zealand. 

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The Lounge and Co.

The Lounge and Co. was established in 2015 and in 2021 they opened their third location in Queensland. We sat down with Candice Whitehead, director of the Lounge and Co., to learn about what it takes to build a strong brand and take your business to the next level.

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Chrysalis Beauty

Chrysalis Beauty

Louise Dickinson owns three highly successful beauty clinics in the Auckland region. We sat down with Louise to talk about the importance of investing in your team and culture as well as creating extraordinary experiences for your clients.

Read more

 

Customer Success Story: Lush Skin and Body

Lush Skin and Body

Laura Smyth owns Lush Skin and Body in Melbourne and has recently opened a second location in Perth. She told us about how she got started in the industry, how she manages two businesses remotely, and her top tips for other business owners.

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Ella & Jade

Ella & Jade

Ella & Jade recently opened their second location in Woolloongabba, Queensland. Owner Alannah Read talks about how she knew it was time to expand and how she's working on building her business.

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FMK Hair Design

FMK Hair Design

FMK Hair Design has three locations in the Auckland region offering a range of hairdressing services, specialising in high quality keratin treatments. We spoke to Elnaz, Director of FMK, about what makes FMK special and how to know when it's time to expand your business.

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Alannah Read, Owner of Ella & Jade

"I love being part of the industry. I love being creative, being surrounded by creative people, and working with an amazing team every day."

- Alannah Read, Owner of Ella & Jade

Boar & Blade

Hohepa Rutene took over the Boar & Blade franchise in 2017 and is now running a very cool, successful business with three locations across New Zealand.

 

Success stories archive

Watch amazing Kitomba customers speak about their businesses and what makes them successful.


Vivo Hair and Skin Clinics

Vivo Hair and Skin Clinics

Vivo Hair and Skin Clinics have been Kitomba customers for 10 years and now have over 90 locations across New Zealand. Executive Director, Lynden Mason, tells us about the importance of empowering your staff to achieve success.

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Buoy Salon and Spa (Part 2)

Buoy Salon and Spa (Part 2)

Managing director Philippa Middleton talks about the 4 KPIs they track daily, weekly and monthly to ensure the ongoing success of Buoy Salon and Spa.

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Buoy Salon and Spa (Part 1)

Buoy Salon and Spa (Part 1)

We chatted to Philippa Middleton, Managing Director of Buoy Salon and Spa in Wellington, New Zealand. She told us how creating an amazing salon culture is the key to having an ongoing super successful business.

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Dry and Tea

Dry and Tea

Dry and Tea has 7 locations across Australia and New Zealand. We spoke to their creative director, Tāne Tomoana, about what makes Dry and Tea special and the importance of diversity.

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Vivo Hair Salon - Chancery

Vivo Hair Salon - Chancery

We were so happy to be in Auckland to see Vivo Chancery win NZ Hair Salon of the Year at The Industry Awards 2020. We caught up with them a couple of days later to chat about their exciting win.

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Ms Monaco Hair Society

Ms Monaco Hair Society

Samantha Jones from Ms Monaco Hair Society on the Sunshine Coast talks to us about how her team is the key to her success and how she loves to grow her team and her business.

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Studio 31

Studio 31

Studio 31 have been Kitomba customers for a really long time and have been in business an even longer time! Hear manager Kaaren Whale talk about what has kept them successful for all these years.

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Pania Ryan Beauty Retreat

Pania Ryan Beauty Retreat

Pania Ryan, owner of Pania Ryan Beauty Retreat in Palmerston North, New Zealand, tells us a little bit about her business and what's kept it going strong for over 30 years!

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Puravida Beauty

Puravida Beauty

Sherri-Lee from Puravida Beauty, an award winning beauty salon in Wellington, New Zealand, shares her story.

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Tāne Tomoana, Dry & Tea Creative Lead for Australia and New Zealand

"It’s about uplifting the human spirit and making people feel better about themselves. Success for us is a happy team, and a happy client."

- Tāne Tomoana, Dry & Tea Creative Lead for Australia and New Zealand

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