Hi #CUST_FIRST#!

The best service completes any experience. At Vivo we want to provide you with the best of the best… hair services and skin treatments you’ll love. We want to hear from you because your feedback matters to us.
 
When you reply to this email, your feedback comes directly to the Vivo Customer Service Centre, we then share it with our salon team (unless you ask us not to).

Just hit reply to this email with how you rate each of the following three questions.

1. Were you pleased with your final look when you left our salon? 

Very Pleased 
Pleased 
Neutral 
Dissappointed 
Very Dissappointed

2. Did your hairstylist or skin therapist understand what you wanted to achieve? 

Very Well 
Well 
Neutral 
Poorly 
Very Poorly

3. How likely are you to recommend Vivo to family or friends?

Very Likely 
Likely 
Neutral 
Unlikely 
Definitely Not

We really want to give only the best levels of service to all our clients. So if you have a complaint or a compliment about any of our hair or skin services, please share it with us here:  

 

Thank you for giving us your valuable time. 

Have a wonderful day! :)
 
Kind regards,
The Team at Vivo.