Discover the secrets of running a successful salon or spa
Streamline day-to-day operations and grow your businesses. Kitomba is packed full of all the features essential to running a successful salon or spa.
Advanced features
Everything your salon needs to succeed
Choose the #1 software for helping salons streamline their day-to-day operations and grow their businesses without limits.
We provide powerful all-in-one business managment software with everything your hair or beauty business needs to succeed.
Reporting and analytics
Improve your business with powerful insights
Kitomba’s state-of-the-art reporting gives you access to all the insights you need to make informed decisions in your salon or spa and improve your operations.
From client revisit and retention rates to sales analysis reports, everything you need to succeed is at your fingertips.
Targets and incentives
Motivate your team to reach their targets
With a wide range of goals specific to the needs of the hair and beauty industry to choose from, you can set business targets and personalised targets for each team member to be inspired to reach their goals, helping your business to succeed.
Marketing tools
Automate your client communications with smart marketing
Our comprehensive suite of powerful marketing tools has everything you need to automate, streamline, and maximise your marketing efforts, ensuring a steady flow of clients and a thriving business.
Video
Discover the power of Kitomba for saving time and growing your salon
Hear from Patricia Ross, Salon owner at Ross & Co Hair Design, about how she uses Kitomba Targets to motivate her staff and achieve success.
24/7 online booking
Digital consultation forms
Seamless client management
It’s effortless for clients to book online
Clients increasingly prefer to book online, so ensure you don’t miss out on business.
Kitomba Online Booking makes it easy for clients to book 24/7, and you’ll remain in full control of your appointment book.
Easily send and store digital forms
Go paperless and save time using customisable digital forms. Forms can be completed on any device and they’ll be automatically saved to the client card ensuring easy access to the information whenever you need it.
Over 300 trees are saved by using Kitomba’s digital forms each year!
Simple and smart client management
Kitomba’s Client Card helps you organise the client information you need to deliver high-quality, personalised service.
Kitomba Waitlist also allows you to add clients to your waitlist, you can then seamlessly move them onto your appointment book to fill cancellations and gaps.
“I’m not tech-savvy, in fact, I’m absolutely useless, but I just find Kitomba so easy to use. I can sit at home late at night and be on Kitomba 1, moving appointments around, booking meetings, and have a quick look at what’s happening with the business with reports. I just can’t think of a simpler and more efficient bit of software to use.”
Barney Martin
Barney Martin Hair
“I’m not tech-savvy, in fact, I’m absolutely useless, but I just find Kitomba so easy to use. I can sit at home late at night and be on Kitomba 1, moving appointments around, booking meetings, and have a quick look at what’s happening with the business with reports. I just can’t think of a simpler and more efficient bit of software to use.”
Barney Martin
Barney Martin Hair
“We switched to Kitomba from a different software that we were using because we needed to expand our system, simplify and streamline everything. We were finding that we weren’t getting enough content for the day-to-day running of our business with the other software and Kitomba has brought us everything that we needed.”
Georgina Isherwood
Salon Manager, V for Hair & Beauty an VJ Barbers
Inspirational targets
Drive revenue with inspiring targets
Our Targets feature is designed to help you and your team succeed.
Salons that use Kitomba Targets make 32% more revenue on average than salons that don’t, equating to an average of $180,000 per year!
Simplified staff management
Manage and approve staff time seamlessly
Time Sheets allows you to quickly view, edit and approve your staff’s timesheets from anywhere, at any time, on any device, helping you get payroll-ready faster.
Time Clock allows staff to easily clock in and out each day, accurately recording their working hours and making sure they get paid for the right amount of time.
Timetables and payroll
Streamline staff scheduling and payroll
Organise your team timetables with ease with Kitomba’s Timetables feature. Specify their availability in your appointment book and easily review and manage staff leave from anywhere, using any device.
Did you know?
Salons that use Kitomba Targets make 32% more revenue on average than salons that don’t, equating to an average of $180,000 per year!
“Kitomba Targets motivate my team because they can actually see what their retail and rebooking are. We’re creative visual people as hairdressers, so when you can see it right in front of your face, it makes it so much more reachable. and motivates the team to be able to get those targets and get those financial rewards.”
Loz Main
The Rumours Are True
“Kitomba Targets motivate my team because they can actually see what their retail and rebooking are. We’re creative visual people as hairdressers, so when you can see it right in front of your face, it makes it so much more reachable. and motivates the team to be able to get those targets and get those financial rewards.”
Loz Main
The Rumours Are True
“What I like about Kitomba Targets is that it’s so accessible. You can pull it out at any time and track where you’re heading or how much more you need to make… It’s working smarter, not harder.”
Nic Miti
Reds Hair
Perform stocktakes from any device
Use your phone or iPad to perform stocktakes and manage your inventory on the go.
Effortlessly balance stock in bulk by creating filtered stocktake lists to ensure you’ve got a clear record of all your stock, making it easy to identify, resolve and reduce stock discrepancies in your business.
Manage your products and suppliers with ease
View key information easily for your products and suppliers.
You can apply pre-populated filters or search by product name, barcode or supplier to quickly access and update the relevant and accurate information you need in just a couple of clicks.
Keep on top of your stock
With accurate real-time data, you can see which products are performing well (and not so well), to make better decisions about which stock lines to keep.
This makes it easy to forecast the products your clients want more of.
“I would recommend Kitomba because knowing your numbers is so powerful within your salon as a number one thing. If you don’t know your numbers, you don’t know where you’ve come from, you don’t know where you’re going.”
Loz Main
The Rumours Are True
“I would recommend Kitomba because knowing your numbers is so powerful within your salon as a number one thing. If you don’t know your numbers, you don’t know where you’ve come from, you don’t know where you’re going.”
Loz Main
The Rumours Are True
“If you take the time to look at what’s available, it’s just life-changing. Kitomba is like a treasure trove of features – I’ve been using it for so long and every day I’m like “Oh, I wonder what that feature does”. Kitomba isn’t a basic booking system, I think it’s so much more than that.”
Michelle Marsh
Surreal Hair
Drive revenue with Point-of-Sale
Fully integrated, Kitomba’s Point-of-Sale system allows you to invoice clients with ease. Use any payment type and process Vouchers, Concessions and Loyalty dollars.
Kitomba also supports all part payment providers so you can give your clients the ability to enjoy visiting your salon, spa or clinic today, and pay for the services or products over time.
Motivate and inspire your team with incentives
Inspire and reward your team for doing great work. Kitomba allows you to customise commission plans for each staff member, and keeps track of all the numbers so you can pay commissions with ease.
Unify your payments with Kitomba Pay
Kitomba Pay is our fully integrated payment solution for Online Booking Deposits and Online Voucher Sales.
Plus, enjoy competitive rates, next-day funding, streamlined checkouts and great support with our stylish and portable eftpos terminals. (AU only)
Did you know?
Salons and spas that use both Kitomba’s Everyday Marketing and Campaign Marketing features increase total client spend by 11%, service revenue by 25%, and get an additional 9.2% appointments per year on average.
Automate your marketing
Save time with automated marketing
Automate your marketing using our Everyday Marketing tool to save time, retain your clients, reduce no-shows and keep your appointment book full.
You can automate both text and email marketing messages to stay in touch with your clients and keep them coming back.
Send marketing campaigns
Boost revenue with campaign marketing
Send one-off text and email marketing campaigns to quickly fill your appointment book and boost your revenue using Kitomba’s Campaign Marketing feature.
Sending email and text campaigns is great for when you want to promote a new product, service and so much more.
AI-powered marketing
Leverage the power of artificial intelligence
Work smarter, not harder by letting AI do all the heavy lifting to help you keep your appointment book full.
Our exclusive integration with REACH.ai in Australia and New Zealand enables Kitomba customers to use the power of artificial intelligence to fill gaps and last-minute cancellations in their appointment book, automatically.
“I use Kitomba’s automated marketing tools to help me run my salons more efficiently and effectively. I love that I can set up targeted marketing campaigns to go out automatically, so I can generate bookings while I sleep!”
Laura Smyth
Lush Skin and Body
“I use Kitomba’s automated marketing tools to help me run my salons more efficiently and effectively. I love that I can set up targeted marketing campaigns to go out automatically, so I can generate bookings while I sleep!”
Laura Smyth
Lush Skin and Body
“With Kitomba, the feature that helps us provide a great customer experience is the everyday texts and emails we can use with Kitomba Everyday Marketing campaigns. All of our clients expect a reminder text or email now, the everyday marketing set-and-forget communications of Kitomba is brilliant.”
Janine Simons
MANE Salon
Want to see how Kitomba can help you?
Kitomba has been helping top-rated salons, spas and clinics achieve success for over 20 years. See how Kitomba can help you, too.
Features for increasing revenue and streamlining your business
Marketing tools
Reporting and analytics
Targets and incentives
Team management
Stock and inventory
Free eBook:
100 ways to grow
Growing a successful business involves many different factors. In this eBook you’ll get 100 actionable ways to grow your salon, spa or clinic across the core areas of your business.
Frequently Asked Questions
Have a question about streamlining your business with smart software? Find your answer below or contact us.
How much does salon software cost?
At Kitomba, we don’t take a ‘one size fits all’ approach because your business is unique. The price of Kitomba depends on what package you choose, the features you need, and the number of staff you have. When you book a free demo we can provide you with a quote tailored to your business’s unique needs.
What kind of messaging does Kitomba provide salon owners?
Kitomba provides comprehensive messaging services to help you stay connected with your clients, from automated appointment reminders to bulk marketing campaign messages.
With Everyday Marketing, you can effortlessly set up text and email messages to automatically send at designated times. Send appointment reminders, welcome new clients, express gratitude for referrals, follow up with long-absent clients, send rebooking reminders, check client satisfaction after treatments, and celebrate special occasions like birthdays.
Your clients can respond to your text and email messages to confirm, cancel or change their appointments with ease.
With Campaign Marketing, you can send one-off SMS and email marketing campaigns to drive bookings and communicate with your clients at scale. For email marketing, you can use our marketing tool Kmail, or our Mailchimp integration.
How do I run a salon efficiently?
Running a salon is hard, as a salon owner or manager you wear many hats. That is why having salon software that supports you is crucial.
By using automated marketing features, efficient payment processors and simplified staff management tools such as Kitomba Targets, you can come up with a plan for growth while saving yourself time. So you can focus on what you do best.
How can I make my salon more profitable?
Setting targets is a key component of a profitable and successful business. They motivate and focus your team to achieve goals that can grow business and drive more revenue.
Kitomba can take the admin out of setting and monitoring sales targets for staff. In just a few minutes, you can set targets for a range of key performance indicators (KPIs) for each of your staff members and their progress will be updated automatically based on what your team members have sold.
Learn more about Kitomba Targets.
How can I make extra money in my salon?
Along with setting targets for your team, to motivate them to achieve more rebookings and retail sales.
You can also set up automated marketing campaigns that are sent to your clients automatically reminding them to rebook or when their skincare product is running low and that they should come get a refill and so much more.
By using Kitomba reports such as the Business Summary you can also find the areas in your business that may need some improvement allowing you to come up with a strategy to help you grow and achieve success. Dowload our free eBook, 100 ways to grow your salon, spa or clinic, for tips on how you can increase your revenue.