Grow your salon business with industry-leading reporting
Stay ahead of the curve with the most powerful reporting to help you grow your salon business.
Why you’ll love Kitomba Reports
Our comprehensive suite of over 150+ powerful reports has everything you need to have eyes on your business from all angles and make data-driven decisions with ease.
The most powerful reporting for salons and spas
Our famous Business Summary report delivers all the key information you need to understand performance and manage your business in one report.
Usually to get all this information you would need to run numerous reports, but Kitomba’s in-built reporting functionality pulls it all together for you at the click of a button.
View your daily numbers on the Scoreboard
The Scoreboard shows a snapshot of all your daily numbers so you can see how your business is doing from anywhere.
View expected and real-time sales for the day, average spend, rebooking rates and much more.
Compare your performance with Benchmark
Unique to Kitomba, Benchmark offers a snapshot of your business’s performance versus your industry.
See where you stand compared to your competitors and identify where you excel and where you could improve.
Stay ahead of the curve
Watch the video to hear from salon partner Laura Hunter from Oscar Oscars Salons on how paramount Kitomba reporting has been in helping them succeed.
Increase your revenue
Easy-to-understand reports
Stay informed from anywhere
Focus on the numbers that matter
Our reports provide all the key numbers and information you need to identify areas for improving efficiency and boosting revenue, such as client revisit rate, rebooking rate, retention and more, at a business-wide or individual staff level.
Stay on top of your numbers
Kitomba Salon and Spa Software automatically keeps track of your numbers so you don’t have to, and turns your numbers into powerful easy-to-understand reports you can use to grow your business.
Know how your business is performing from anywhere, on any device
If you don’t work on the floor every day, manage multiple locations or are looking to step away from the day-to-day operations, Kitomba Reports will give you an accurate account of what’s happening in your business, even when you’re not there.
“My team is very KPI focused and so excellent service and retail tracking, as well as our rebooking, is very important to all of them. If I didn’t have access to the numbers that Kitomba provides for me, I would be completely at sea when it comes to the performance of my business.”
Laura Hunter
Salon Partner, Oscar Oscar Salons
Did you know?
Salons that use Kitomba Targets make 32% more revenue on average than salons that don’t, equating to an average of $180,000 per year!
Easily track and measure staff performance
With Kitomba’s Business Summary report, you get a breakdown of key numbers by each team member, making it easy to assess staff performance and see where improvement could be made.
Motivate your team with personalised targets
Set personalised sales and service targets for your team, with or without commission, and see how they’re tracking towards reaching them on a daily, weekly or monthly basis using Kitomba’s Scoreboard.
For security, you can set each team member’s permissions based on what you want them to have access to.
Payroll and financial reporting made easy
Kitomba has all the reports you need to fulfill your tax obligations for the end of the financial year.
Easily perform end-of-day cash drawer reconciliation and identify and diagnose any imbalances using Kitomba Reports.
Payroll is a breeze with Kitomba’s staff reports and Time Sheets and Time Clock features. And so much more!
Free eBook: 100 ways to grow
Ready to grow? In this eBook you’ll get 100 actionable ways to grow your salon, spa or clinic across many core areas of your business.
Understand sales performance
With our Sales Analysis report, you can compare your sales data from specific time periods, either at the top level or by category, to understand how your business performed over the year, month, or week, compared to previous years, which helps you to understand trends and growth in your business.
Make smarter stock decisions
Use the Stock Statistics report to see the number and value of the stock you’ve sold over your selected period to easily determine your top-performing and lowest-performing products.
This will help you identify which products to focus on and what to remove from your shelves.
“The Business summary is like our favourite report ever. It’s so good to have so many snippets of insightful information to be able to track your rebooking, track your retention… To be able to see those numbers at a snapshot is so powerful because it means that we can hone in on the areas that need work on and know where our hard work is actually paying off.”
Loz Main
The Rumours are True
“The Business summary is like our favourite report ever. It’s so good to have so many snippets of insightful information to be able to track your rebooking, track your retention… To be able to see those numbers at a snapshot is so powerful because it means that we can hone in on the areas that need work on and know where our hard work is actually paying off.”
Loz Main
The Rumours are True
“My favourite feature in Kitomba is the Kitomba Business Summary because it gives me all the information I need to know in one report. I can look at each team member’s metrics and know who’s looking after their clients, who are top retail sellers, and more.”
Michelle Marsh
Surreal Hair
Have visibility of your expected revenue
With Kitomba’s Future Appointment Value report, you can easily find out the value of all future appointments booked within your selected date range, providing a snapshot of your expected income.
Understand your liabilities with ease
The Vouchers Outstanding and Concessions Balance reports provide information about the value of your vouchers and concessions that are outstanding.
This helps you understand the liability value of these products, so you can factor this into your financial plan.
“We focus on key metrics such as average client spend, the number of visits, rebooking percentage, retail performance, and treatment percentage. We really dive into these numbers because they’re the numbers that help us grow our business and they help us decide where we’re going and what we can do in the future.”
Jenna Salzmann
Reds Hair
Talk to us
Find out why so many successful salons, spas and clinics use Kitomba.
More features we think you’ll love
Marketing tools
Targets and incentives
Team management
Stock and inventory
Frequently Asked Questions
Have a question? You might find it here. If not, talk to us. We’re here to help.
What package do I need to be on to access reporting features?
Every Kitomba package give you access to our powerful reporting, so you can make informed decisions when running your salon or spa.
For a full breakdown of what features you get with each package, visit our pricing page.
How can reporting increase my salon’s revenue?
What are the numbers I need to know to grow my salon or spa?
There are many key metrics salons and spas can use to increase their revenue. Key numbers include:
Client rebooking rate: You should be aiming for a rebooking rate of 75% and above, however, New Zealand’s average rebooking rate is 52% and Australia’s is just 47%.
Focusing on rebooking is crucial for your salon as it’s a strong indicator of business performance and the easiest way to secure future revenue.
Client retention rate: Client retention rate, like rebooking, is also measured in time. If your client doesn’t make a future booking within 24 hours of their last appointment but they do book again, they are considered retained.
The key to client retention is to create loyalty by providing high-quality service and a fantastic client experience.
Average client spend: Your average client spend is the total amount spent by clients on services and retail, divided by your total number of clients buying services and retail. This figure is automatically tracked and worked out in the Kitomba Business Summary report.
These are just three of the key numbers you should be focusing on to grow your salon or spa there are many more, learn more here.
How do I use the Kitomba Business Summary report?
The Business Summary is the most popular report in Kitomba, and it’s the most important report for hair and beauty businesses because it gives you complete transparency over what’s happening in your business in one simple report.
If you’re a Kitomba customer, the Business Summary report can be accessed in both Kitomba and Kitomba 1 under the reports tab. If you would like to find out more about reporting or have any questions, check out our reporting support guides or get in touch with our support team – we’re here to help!