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For any questions regarding specific treatments or cosmetic tattoo treatments, please give us a call directly on 0420 634 904 - we are only too happy to help! SPECIALS are salon and staff-specific - please ensure that you select 'SPECIALS' under 'All Services' tab when booking, to ensure you have actually booked a special (we run specials from time to time, primarily when we have new staff members join us) If you are looking to book a time that is UNAVAILABLE - please email us (info@ladylash.com.au) - sometimes there's a chance that we may be able to assist with the time (or a similar time) that you require, as sometimes we can manually adjust things from our end. Additionally, we have a cancellation list that you can join (as often it's harder to find a weeknight or weekend booking) and spots do come up quite frequently at popular times. We will always do our very best to contact you if you are waiting on a spot! Please note that currently infills are NOT able to be booked online. We hope to introduce this feature in a couple of months' time. Please call, SMS or email us (info@ladylash.com.au) to arrange infill bookings.