Did you know Infinity Hair Design is a destination salon that only has a limited number of appointments available? The time allocated for your appointment is reserved just for you.
When you book an appointment with Infinity Hair Design they guarantee you this time and appoint a fully qualified and highly experienced professional to take care of your needs.
Our goal at Infinity Hair is to provide a quality service in a timely manner. In order to do this we have implemented the following policies.
When booking an appointment you may be required to pay a deposit fee.
Your deposit is not an extra charge it is simply held on an account for you on your booking and taken off your final bill. Please be aware that the only way you would ever loose your deposit is if you cancel your scheduled appointment within 24hrs, don't show up for your appointment or are more than 15 minutes late for your scheduled appointment.
This minimum cancellation period will give your hairdresser a fair opportunity to fill your vacated spot.
Hair salons like Infinity find it almost impossible to fill cancelled spots at short notice.
Last minute cancellations do have a significant impact on Infinity Hair Design, their clients and team. We have found that the deposit policy is the fairest way of managing commitment to appointments and it also has the added benefit of keeping our costs down for our wonderful clients.
You must arrive on time to ensure you receive the full service you have booked in for. If you are running late, please let us know – we will do everything we can to accommodate you, however,
please keep in mind that we may have to reschedule your appointment, or may not have time to complete the whole service, in which case you will need to make another booking.