Our Hairstylists now charge by time - not gender or service.
This means our stylists can take one client at a time and give their full attention to achieving the absolute best results for you.
This puts you in control of your budget and time and our stylists in control of advising you what can be achieved for your specific situation.
We have designed this to move away from confusing structured pricing rules where you are charged per foil or for extra colour and “add ons” - this new way means you book your stylist for the allotted time and with their expert advice, together you come up with a custom colour service that already includes everything the stylist needs to achieve that colour during your time booked. This means no surprise add ons for services at the end - our treatments and toners are included in our pricing.
Your stylist will recommend what is achievable for you in your appointment time frame.
We will not do a service we feel would compromise your hair but we will always advise ways to work toward a hair goal.
Our stylists are experts in homecare and can advise you on our recommendations specific to your hair type. Our homecare range is hand picked by our team with our personal favourites.
We are extremely time conscious.
We are all very aware that our appointment time and your time is valuable - we work as a team efficiently to ensure that we get you through in a manageable time frame (looking and feeling fabulous!) but at no point do we make you feel rushed. This is your chance to relax in a clean and safe environment.
Please know that our integrity as a team is always our driving force. We respect your time and we will do everything we can to get the results you want while maintaining healthy hair - within the time frame of your budget.
Feel free to message us with any questions or budget concerns you may have - we would love to give specific advice and help find some solutions with you.
The Aurum Team.