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In today’s competitive beauty industry, it’s essential for salons, spas, and clinics to stay ahead of the curve. One way to do this is by crafting a strategic marketing plan that can help you attract new clients, retain loyal ones, and build a strong online presence.

This blog will guide you through spa marketing ideas and salon marketing strategies to help you grow your business with effective marketing campaigns, salon text messaging, and SMS marketing.

If you haven’t got a marketing plan in place yet, follow these steps to create one now:

Salon campaign email on computer

1. Understand your targets audience

Before diving into any marketing efforts, it’s essential to understand your target audience. Knowing who your clients are, their preferences, and where they spend time online can significantly shape your spa marketing and salon marketing strategies. Whether you’re running a beauty salon or a spa, your target audience might include people looking for specific treatments, services, or products.

Use this knowledge to tailor your marketing campaigns and ensure you’re reaching the right people with the right message. Whether you’re promoting a special offer or new treatment, knowing your audience helps you optimise your marketing efforts.


2. Set your goals and make a plan

Think about your goals, and don’t be afraid to get specific. It’s important that you understand what you are trying to achieve and how you will measure the success of your marketing strategies.

Consider all the strategies and activities that might help you to achieve your goals – you might choose to repeat some of your successful activities from the past and also incorporate some new ideas.

If you’re drawing a blank and need some inspiration, you might find these resources helpful:

If this is your first time writing a structured marketing plan, here are some tips to help you with the process:

kitomba business summary salon owner

Create a marketing calendar

Decide when all of your activities will happen, and add all of your events and promotions to your calendar. This will help you to plan well in advance for your bigger events and promotions and also to see any times of year that might need more marketing attention.

Make sure to include all of the activities you intend to complete, as well as the tasks and materials needed. These may include advertising (print and online); print media such as brochures, handouts, posters; promotional items including prizes or branded giveaways; events such as product launches and industry insider evenings; targeted emails, automated marketing and social media promotions. This step is a big one, but it will help a lot in the budget stage.

It’s a lot to think about, so try to commit to a few main goals and look at what you can do to achieve them. Choose quality over quantity and don’t stress, it’s just a plan, it’s not set in stone. Sometimes you’ll need to reevaluate partway through the year.

We have created a FREE marketing calendar specifically for hair and beauty business!

Click here to download the beauty calendar

Click here to download the hair calendar


3. Outline your budget

Thinking about all of the activities you entered in your marketing plan, as well as your expected revenue for the year, make a budget that you’re comfortable with. Remember that marketing is an investment in the future success of your salon, spa or clinic.

  • You’ll want to budget a dollar amount for each of the activities including all of the associated tasks and materials.

  • Record and keep track of the actual amount you spend as you go. This will help you to stay on budget, and also give you freedom to move money around a little in response to the success of individual activities.

marketing features

4. Stay on track

To see if your marketing campaigns are working, track the success of your efforts. Analyse the return on investment (ROI) from your digital marketing activities like Google Ads, social media campaigns, and SMS marketing. Kitomba provides detailed reports that allow you to evaluate your marketing efforts and adjust strategies accordingly.

Tracking your success also helps you refine your spa marketing strategies and improve your approach to attracting new clients. Always stay adaptable and be open to trying new methods to reach your audience.

5. Encourage online reviews and testimonals

Positive online reviews can play a huge role in attracting new clients to your salon or spa. Clients trust reviews from other customers, and a great review can increase your credibility and visibility. Encourage happy clients to leave reviews on platforms like Google, Facebook, and other review sites.

Incorporating online reviews into your marketing campaign helps boost your local business’s reputation and influences prospective clients when deciding where to book their next beauty treatment. Kitomba can make it easier to manage reviews, track client feedback, and stay ahead of competitors.

Learn more about marketing your salon, spa or clinic

Incorporating effective spa marketing ideas and salon marketing strategies into your salon or spa’s business plan is crucial for long-term success. With tools like salon text messaging, SMS reminders, and email campaigns, you can stay connected with your clients and attract new ones. Building a strong online presence through digital marketing and encouraging online reviews will give you a competitive edge in today’s beauty industry.

If you’re ready to take your salon or spa to the next level, use Kitomba to streamline your marketing campaigns and help your business grow.

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Editor’s note: This article was originally published in 2019 and was updated for relevance and comprehensiveness.