Kitomba blog

Use Kitomba with REACH.ai to enhance your salon, spa, or clinic. Recover potential lost revenue from cancellations and gaps in appointments, save your team’s time on client communication, all while maintaining your appointment book control.

Thanks to AI, REACH.ai scans your schedule for openings, identifies suitable clients from your database, and sends them invites through your Kitomba Online Booking.

Intrigued? Here are five reasons to try Kitomba’s new REACH.ai integration.

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Whether or not you should take deposits for appointments made at your salon, spa or clinic is often a hot topic in the hair and beauty industry. However, there are a number of reasons you should think about collecting deposits for appointments, and here are the four most important!
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The lead up to Christmas time always brings in more clients and with that more money – which is great! However this often means long, busy and stressful days for salon managers and owners, as well as staff. Make sure you’re getting the best out of all your salon software has to offer to reduce this stress. 

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Now I know, you know, that Christmas will happen this year whether you’re ready or not, so you might as well be ready!

Make some time to gather your thoughts, put together some ideas and sketch out a plan for your Christmas marketing. Think about timing, budget, staff, products and promotions. It may all seem very daunting at this stage, however planning now will not only save you time and hassle later, but will also boost your business profits this coming Christmas and New Year.

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As the busiest time for the hair and beauty industry approaches, you might have started running into the problem of receiving more appointment requests than your appointment book can fit! 

While it’s certainly a nice problem to have, sometimes illness or other events outside of your clients’ control can mean they have to cancel, or postpone their appointments at the last minute. 

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In today’s digital age, social media platforms have become powerful tools for businesses to connect with their target audience and increase brand visibility. Instagram reigns supreme as the platform where images and videos take centre stage.

Whether you’re a salon, spa, or beauty clinic looking to expand your online presence, you’ve probably heard of the tiny yet mighty symbols that can make or break your Instagram game when used effectively: #hashtags.

But how can you ensure that your content gets noticed in a sea of millions of posts?
The answer lies in harnessing the power of hashtags.

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We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and founder and salon coach at First Class Services, where she shared her tips for a successful busy season in the hair and beauty industry. 

Keep reading to learn the strategies she uses with her team to reduce stress, boost retail sales, and ensure clients receive excellent service every time throughout the busy lead-up to Christmas.

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Reds Hair in Pukerua Bay, New Zealand is an inspirational example of navigating the challenges of motherhood while being a business owner in the hair industry. Having taken over the business during the COVID-19 pandemic and learning they were both pregnant at the same time, co-owners Jenna and Nic share their unique story of how they balance motherhood and running a successful hair salon.

Watch the video below and keep reading to hear about Jenna’s and Nic’s inspirational story.

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