A cancelled appointment can mean lost revenue if you don’t have enough time to fill it, so we’ve added an extra option to the appointment cancellation times in Kitomba 1. You can now choose to allow clients to cancel either 24 or 48 hours before their appointment, or not allow cancellations at all.
This change to Online Booking settings was originally submitted as a feature request by a Kitomba customer. We noticed that many other customers thought this change would be helpful for their businesses too, so we’re really happy to be able to provide this extra option to everyone.
How it works:
- In Kitomba 1, go to Online Booking settings.
- Under Booking settings, you’ll now be able to choose from the following options: 24 hours before; 48 hours before; Don’t allow cancellations or rescheduling.
- Save your changes at the bottom of the page.