Artificial intelligence (A.I.) is a real buzz word at the moment, and for good reason. This shiny new tech is helping us to work smarter instead of harder, and perform tasks that would take a human a long time to do—within seconds.
But how can beauty salons and spas use this intelligent tech to save time, keep their clients coming back more often and increase revenue?
The answer is AI-powered marketing.

Leveraging AI-powered marketing for salon success
At Kitomba, a common piece of feedback from business owners we get is they struggle to find the time—or have the knowledge and skills required —to do effective marketing.
Marketing to your existing clients is often the most lucrative because your clients already trust you, have experienced your services, and are waiting for an invitation to return. All that’s needed is the right message at the right time.
But here’s the catch: It’s easier said than done. We’re all busy, and marketing often gets pushed to the bottom of the to-do list—especially if it’s not in our area of expertise.Recognising this challenge, Kitomba partnered with REACH.ai to offer a powerful AI-driven solution. Available in Australia and New Zealand, this integration allows salons and spas to automate client communications, fill appointment gaps, and even enhance their online reputation.
By integrating with Kitomba Online Booking, REACH.ai uses AI to identify gaps in appointment schedules and send highly personalised messages to clients who are most likely to fill those slots.
This helps salons address issues like last-minute cancellations or slow periods. It’s a highly efficient solution that helps full appointment books with minimal effort.

Personalised AI marketing campaigns for salons
In addition to filling last-minute gaps, REACH.ai offers a variety of other marketing campaigns. For example:
- Rebooking reminders: AI sends timely reminders to clients, encouraging them to book their next appointment.
- Nurturing campaigns: Encourages clients to visit more frequently, helping salons and spas retain clients and boost bookings.
- Automated client communication: Saves salons hundreds of hours spent manually contacting clients.
Not only does this system save valuable time, but it also eliminates the need for expensive marketing consultants, making it an affordable option for small and medium-sized businesses.
Learn more about Kitomba’s REACH.ai marketing integration for salons and spas.

Try REACH.ai for free
Salon owners using Kitomba can try REACH.ai for free for 30 days. The setup is quick—after installation, it takes less than five minutes to activate and requires no training.
There are no fixed contracts or commitments, meaning you can cancel anytime. Click here for more information about this integration, and claim your free trial here.