The latest Kitomba tips, industry news and business advice. This text can be adjusted for each category.
Getting a negative review can feel awful, especially when you've poured your heart into your business and your team. It's personal in a way that very few other business challenges are. But how you respond to a negative review matters just as much as the review itself...
COVID-19 restrictions have dramatically shifted consumer purchasing from in-store to online....
What better way to start an article on client experience than with an anecdote from the 1980s –...
The difference between strong leadership and effective management is often overlooked. A manager...
Sherri-lee, owner of award winning beauty salon Puravida Beauty is still working hard even though...
We asked our friends at Iron + Ivy Hair if they’d share some insight on how they’re getting...
We interviewed the CEO of REACH.ai, Patrick Blickman, to get answers to all your burning questions...
COVID-19 has changed everyone's lives in some way. These many changes, combined with the ongoing...
Kitomba 1 is packed full of key features that can help you manage your business from anywhere, on...
Online Booking is such a powerful tool for any salon, spa or clinic, and although we’re all being...
These days, there’s no excuse for not including social media in your broader marketing strategy....
Meetings can be fun, inspirational, informative, educational, or all of the above. They’re a great...
Hairdressers and barbers have the tendency to be pseudo counsellors to their clients - it’s a...
Are you OK? What I really mean is: How’s your mental health? Are you looking after yourself? We...
When it comes to social media management, there are a number of handy business tools available to...
We’re excited to announce that we’ve partnered with Salon Pay! Now it’s easy for Kitomba customers...
There are many roles salon owners and managers take on, and one of them is that of mentor, trainer...
The performance management process often gets a bad rap. That’s because it can feel like a once a...
In the current climate of Instagram and Facebook, we are ALL guilty of wanting everything perfect...
Stepping into the role of salon owner, where you want to build an amazing salon team, can feel...
Kitomba is committed to helping our customers be more sustainable. What you may not know is just...
Becoming a more sustainable salon, spa or clinic can be challenging. But with some research, fresh...
Climate change, carbon footprint, green energy, clean energy…. It's no wonder we get overwhelmed...
It’s a new year and we’re feeling fresh and ready for a fantastic year ahead! To make sure that’s...
Goals are the most important part of growth. At ZING, we call them “The Big Rocks”. Why? Because...
Where do we start so we can get our marketing machine happening? So that it actually gives us a...
Today’s hair and beauty industry landscape is more competitive and more complex than ever. Every...
Want to know how to sell online gift vouchers for your salon, spa or clinic? You can make it easy...
A happy, healthy team can significantly increase performance, lower costs, reduce employee...
A good salon, spa or clinic is built on reputation and there’s so much that goes into making it a...
The answer is a resounding “YES” ... with a cautionary “but”. Yes, by all means, hang out with...
Happiness means different things to different people. Whether you fantasize about a better...
It’ll be the end of the year before you know it and you’re going to be busy. It’s going to be hard...
Winter’s well and truly set in, so getting your clients to leave their nice warm homes to come and...
How critical is good software to your salon? My answer: it depends. What does it depend on? It...
Lisa Conway talks about the importance of focusing on our own business in quiet times instead of...
When you own or work in the hair and beauty industry it’s easy to let your feelings and emotions...
Cash management is a vital component of healthy business practice! Here’s a few simple guidelines...
“Always treat your employees exactly as you want them to treat your best customers.” - Stephen R....
As business owners we all know the value of “word of mouth” advertising. We love it, it’s...
Is February looking like it’s going to be a bit quiet? It doesn’t have to be! Valentine’s Day is...
“Marketing is really just about sharing your passion” - Micheal Hyatt. The idea of “marketing” to...
In just four years Pinterest has become the second highest source of website referral traffic, one...
When I first start mentoring a salon owner I get them to complete a Business Needs Analysis. This...
Are you taking a deep breath every time you open your suppliers invoices? Scratching around to...
With our busy schedules it’s easy to forget about great marketing and up-selling opportunities...
We regularly chat to customers who want to grow their business and, as a result, have spent lots...
Do you know who your top clients are? How often they see you? What services they purchase? Now you...
