5 essential traits of great managers in the hair and beauty industry
We have all reported to a manager at some stage in our careers. I bet you can remember more bad managers than good, right? Continue reading…
We have all reported to a manager at some stage in our careers. I bet you can remember more bad managers than good, right? Continue reading…
We’re excited to announce that we’ve partnered with Salon Pay! Now it’s easy for Kitomba customers to offer customised memberships and flexible payment options to their clients, and sell products and services from their own online store. Continue reading…
There are many roles salon owners and managers take on, and one of them is that of mentor, trainer and coach all rolled into one. Continue reading…
The performance management process often gets a bad rap. That’s because it can feel like a once a year task that significantly increases a leader’s workload and then falls off the radar for the remainder of the year. Because of this, it can feel ineffective and even demotivating for those involved. Continue reading…
In the current climate of Instagram and Facebook, we are ALL guilty of wanting everything perfect right NOW. We all want our businesses to be exactly how we picture them in our minds, and sometimes even compare our businesses to others on Instagram and YouTube. We want our shelves overflowing with gorgeous retail, decorated with beautiful furniture and fixtures, and beaming with top-notch IT solutions. Continue reading…
Do you get to the end of every week and think: Why is there nothing left in the bank for me? You’re not alone – it’s a common experience for many salon, spa and clinic owners. The good news is, you have the power to change the way you experience money in your business.
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When it comes to marketing, you might think your best bet is to play it by ear and be ready to jump on any marketing opportunities that might arise. However, spontaneous marketing takes more energy, often costs more money, and rarely delivers the results you’re hoping for.
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Your Instagram page is hot! Amongst your followers you list people from across the globe and even other industry professionals. You have thousands of Facebook followers, mint photos, gorgeous branding, stunning models, a swag of relatable hashtags. You have so much going on. You’ve got high tech gadgets, luxe fittings and your space looks incredible. You’ve branded everything in sight, from towels and coffee cups to surveys, t-shirts, caps, business cards and vouchers. Everything’s matchy-matchy.
It appears your business is absolutely killing it. But is it?
You can now add Google Tag Manager to your Online Booking site. This enables you to better track visitors between your website and your Online Booking site and allows you to add the functionality of other platforms to Online Booking. Continue reading…
You want your salon, spa, or clinic to be a great place to work in order to attract and retain fantastic staff, who create a great place for your clients to visit so they refer their friends! A huge part of creating that environment are the relationships your team have with one another. Here are eight ways to foster positive relationships in your workplace. Continue reading…