The latest Kitomba tips, industry news and business advice. This text can be adjusted for each category.
Selling your salon is hard to talk about. Most owners think about it for months before they say it out loud. You haven’t told your team. Maybe not your partner. You’re nowhere near calling a broker. But something’s shifted. The business side wears on you. And you’ve...
Mother’s Day provides the perfect opportunity to do some great marketing and provide your...
Do you know what cancellations are actually costing you?Not roughly. Not "quite a bit." The actual...
Your team gives everything during the day. The last thing they should be doing at 7pm is hunting...
Your clients trust you with their hair, their skin, and their confidence. The last thing you want...
Running a salon or spa means wearing a lot of hats. You're a creative, a people person, a business...
If you've ever blocked out two hours for a client who simply didn't show up, you know exactly how...
Money can be tough to manage at the best of times, let alone when you’re trying to run your own...
Running a salon involves juggling countless moving parts, appointments, inventory, staff...
Do you know what you should be taking into consideration when you‘re looking at hiring and...
No-shows are one of the most frustrating challenges salon owners face. Every empty appointment...
Let's talk about the conversation every salon owner dreads: raising prices. You know your costs...
February is the real start of the salon business year in New Zealand. After the busy summer and...
Let's just say it: 2025 was hard. If you felt like you were working harder than ever but your...
January is your actual planning month. Not December - you were too busy surviving to plan. Not...
Six weeks of back-to-back appointments, stressed-out team members, demanding clients, last-minute...
January is always the same story. December was incredible - your calendar was packed, your team...
The holiday season is approaching fast. You know what that means, packed appointment books,...
Every salon owner dreams of the busy season. Back-to-back appointments, phones ringing off the...
The calendar is about to explode. You know it's coming - that beautiful, chaotic rush when every...
The benefits of using a waitlist in the hair and beauty industry, especially around the busy times...
Running a successful salon business has its fair share of challenges. One frequently recurring...
No shows and late cancellations are costing your business more than you realise. That’s why we...
How do you future-proof your salon? With last-minute cancellations and no-shows affecting revenue,...
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons,...
Setting goals is the easy part. Turning them into reality is where you need consistency, patience...
We all strive to create loyal clients. The type of client who visits you without fail every six...
Do you know how successful your hair or beauty business really is? How do you measure that...
Your client consultation is one of the most important tools you will ever use! For the hair and...
Text campaigns are a vital tool that can transform how you connect with your clients and generate...
Search Engine Optimisation (SEO) is a process that allows search engines, like Google and Bing, to...
Achieving sustainable growth for your salon, spa, or clinic requires a strategic approach that...
Coming up with ways to keep your team motivated throughout the year can be hard. However, one...
Managing a team can be difficult, particularly as we often don’t receive any formal training on...
We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our...
Are you looking for ways to increase the number of clients visiting your salon? You can try to...
Success in business isn’t a one-size-fits-all formula. But are you chasing your version of...
The business world is full of jargon and financial terms you’re expected to understand. To help...
Upselling retail and services is a great way to increase your salon, spa or clinic’s average...
In the competitive world of the beauty industry, running a successful salon requires more than...
Understanding your business’s numbers is more important than ever. As a salon or spa owner, using...
Are you making the most of your Google Business Profile to attract new clients to your salon, spa...
Should you compare your business to your competitors? As an owner of a salon, spa or clinic, it’s...
Artificial intelligence (A.I.) is a real buzz word at the moment, and for good reason. This shiny...
Wondering whether to pass on the cost of acceptance (COA), for EFTPOS transactions to your clients...
Goals + planning = success! Are you ready to build a successful year for your salon, spa or...
In the fast-paced and competitive world of beauty and wellness, salon owners must wear many hats...
We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and founder and...
Managing a salon, spa or clinic is hard work. Not only do you have so many different hats to wear,...
A comprehensive client consultation helps you to understand your client’s goals and expectations...
Word of mouth referrals and reviews are the best forms of marketing, with 92% of people relying on...
