


The elements of a perfect client consultation
Your client consultation is one of the most important tools you will ever use! For the hair and beauty industry the consultation is essential to achieving a positive and memorable visit with a client. It sets the tone for the client’s entire experience and helps to...
Top tips for a successful busy season in the hair and beauty industry
We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and founder and salon coach at First Class Services, where she shared her tips for a successful busy season in the hair and beauty industry. Tip 1: Have weekly meetings Regular...
How to leverage your software during the busy Christmas season (10 tips)
The lead up to Christmas time always brings in more clients and with that more money – which is great! However this often means long, busy and stressful days for salon managers and owners, as well as staff. Make sure you’re getting the best out of all your salon...