If you’re in the hair and beauty industry, a great client experience in the lead up to Christmas isn’t always easy. It’s the busiest time of the year, which can mean delighting your clients can fall by the wayside. However, with some effective teamwork and a few great...
We’ve given our website a much-needed glow-up! Since there have been changes to where to find things, we thought we’d give you the grand tour so you can easily find what you’re looking for. Here’s a quick guide to help you navigate the new Kitomba...
The benefits of using a waitlist in the hair and beauty industry, especially around the busy times of the year are endless – it helps you stay fully booked, maximises your time, helps manage your demand and also negates the stress of last minute appointment...
Running a successful salon business has its fair share of challenges. One frequently recurring issue that is incredibly frustrating for salon owners is dealing with last-minute appointment cancellations and no-shows by clients. These unforeseen disruptions can have...
Your client consultation is one of the most important tools you will ever use! For the hair and beauty industry the consultation is essential to achieving a positive and memorable visit with a client. It sets the tone for the client’s entire experience and helps to...