Why online booking is no longer optional for salons
There was a time when taking bookings over the phone was simply how salons operated. But client expectations have shifted, and they’ve shifted fast. Today, people want to book on their terms, at a time that suits them, without having to call during business...
How to use SMS marketing to bring clients back
Email has its place, but when it comes to getting a quick response from your clients, nothing beats a text message. SMS open rates sit at around 98%, compared to roughly 20% for email. For salon and spa owners looking to fill gaps, re-engage lapsed clients, or promote...
Kitomba has been named a finalist for Employer of the Year at the 2026 Gold Awards
We have some exciting news to share. Kitomba has been named a finalist for Employer of the Year at the 2026 Wellington Gold Awards and we could not be prouder. The Wellington Gold Awards celebrate the best businesses in the Wellington region and being recognised in...