Easy-to-use reporting software for salons, spas and clinics with powerful insights you can use to make informed decisions and grow your business.

Kitomba’s wide range of customisable reports make it easy to access up-to-date information, track your targets and KPIs (key performance indicators) and manage your business from anywhere. You’ll always know exactly how your business is performing with the most powerful and comprehensive in-built reporting software for the hair and beauty industry.

Why choose Kitomba Reports?

With Kitomba’s range of reports, you can:

  • Know exactly how your business is performing from any device, anywhere, at any time with Kitomba 1.
  • Get all the information you need about your business to create a strategy for growth.
  • Quickly identify what’s working and not working in your business.
  • Easily see what your best-selling, and most profitable, products and services are.
  • Make informed decisions for your business based on accurate reports.
  • View performance and track targets and KPIs at a business, location or individual staff member level.
  • Set personalised sales and service targets for your team they can access on any device.
  • Create personalised marketing lists in Kitomba to increase sales.
  • See how your business compares to your competitors with Kitomba Benchmark.

powerful online booking for the hair and beauty industry

Salon and spa reporting made easy



The Scoreboard shows a snapshot of all your daily numbers. Using any device you can view expected and real-time sales for the day, average spend, rebooking rates and client time vs downtime.


Motivate your team to achieve results with fully customisable targets. Create targets for each staff member, set weekly and monthly targets, and allow your staff to track their progress on any device.



Unique to Kitomba, Benchmark offers a snapshot of your business vs your industry. See where you stand compared to your competitors and identify your strengths and the areas where you could improve.


Multi-location reporting

Want to see how all your businesses are performing in one place? With reports in Kitomba 1 you can access all the information you need about any of your locations from any device, plus view performance at a business, location or individual staff member level.

Edwards and co testimonial about Kitomba reporting

"Kitomba offers a variety of reports making it easy to gather all the information you need. Plus the Business Summary Report shows you just about everything you would want to know about your business, all in one report."

- Jacob Faour, Manager of Edwards and Co, Crown St, Australia

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Reasons to love Kitomba Reports


Stay on top of your salon’s numbers with ease

Knowing your numbers is one of the biggest contributing factors to success. If you don’t know how you’re performing, it’s hard to identify where you can improve and correct any issues that could be costing you money.

Kitomba automatically keeps track of your numbers so you don’t have to, and turns your numbers into powerful easy-to-understand reports you can use to grow your business.


Increase your revenue by focusing on the numbers that matter

Kitomba Reports can support you to increase your business’s revenue by providing the key numbers for improving your efficiency and bottom line, such as client revisit rate, rebooking rate, retention and more.

Armed with this information, you can quickly assess your business’s performance and create a strategy for success with Kitomba Targets and in-built features, like rebooking reminders, for helping your staff to reach their targets.


Easily track and measure staff performance

Keeping track of your team’s performance is easy with Kitomba Reports. The Business Summary provides you with a breakdown of key numbers by each team member, making it easy to assess staff performance and see where coaching and training may be required.


Motivate your team with personalised targets

Set personalised sales and service targets for your team, with or without commission, and see how they’re tracking towards reaching them on a daily, weekly or monthly basis using Kitomba’s Scoreboard. You can see each staff member’s sales and client statistics, their retention rate, rebooking rate, client visit rate and much more.

For security, set each team member’s permissions based on what you want them to have access to, and they can access their Scoreboard, targets and appointment book on any device, at any time.


Create personalised marketing lists

Kitomba Reports enable you to get personal with your email, SMS and digital marketing campaigns by creating client contact lists at the click of a button.

You can create a list of clients who have purchased from a specific product range or have had a service and re-market to them with a special offer, or create a list of clients who haven’t visited in a while to entice them to come back again. You’re only limited by your imagination.


Payroll and financial reporting made easy

Kitomba has all the reports you need in order to fulfill your tax obligations for the end of the financial year, and you can do your bookkeeping off-site through Kitomba 1. Easily perform end of day cash drawer reconciliation and identify and diagnose any imbalances using Kitomba Reports.

Payroll is a breeze with Kitomba’s staff reports and Time Sheets and Time Clock features. View your staff’s hours, breaks and leave all in one place, and enable staff to clock in and out in Kitomba for accuracy.


Know how your business is performing from afar

If you’ve stepped out of your business, or you’re not planning to be involved in the day-to-day so much, Kitomba Reports will give you an accurate account of what’s happening in your salon or spa when you’re not there.

Access your reporting and sales dashboard through Kitomba 1 from any device and any distance to see how your business is performing in real time, with a breakdown by each staff member.

Nadia howard testimonial

"My number one feature in Kitomba would be my Business Summary report. I couldn't manage my business without it because it tells me everything I need to know for the week. It also gives me a point of comparison for before and after I’ve stepped out of the business, and I know the team is doing great without me because I’ve been pulling my reports weekly and monthly. Kitomba makes it so easy to do that."

- Nadia Howard, owner of Bedlam Hair Design & Bliss Day Spa

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Powerful insights for growing your hair or beauty business

We understand every salon, spa and clinic is different. Kitomba provides reports for every aspect of your business so you can always see where you’re at. View performance at a business, location or individual staff member level.

Here are some of the most popular reports available in Kitomba:

Business Summary report

Kitomba’s Business Summary report delivers all the key information you need in order to understand performance and manage your business in one report, which you can access from any device, anywhere, at any time. Usually to get all this information you would need to run numerous reports, but Kitomba’s in-built reporting functionality pulls it all together for you at the click of a button.

Learn more about the Business Summary report: 5 reasons why the Kitomba Business Summary is your most valuable report.

Sales Analysis report

Compare your sales data from specific time periods, either at top-level or by category, to understand how your business performed over the year, month, or week, compared to previous years, which helps you to understand trends and growth in your business.

Stock Statistics report

See the number and value of stock that you’ve sold over your selected time period to easily determine your top performing products, as well as lowest performing, so you can identify which products to focus on and what to remove from your shelves.

Future Appointment Value report

Easily find out the value of all future appointments that have been booked within your selected date range, providing a snapshot of your expected income. Not on track to meeting your targets? Run an email or SMS marketing campaign to get more bookings.

Vouchers and Concessions reports

The Vouchers Outstanding and Concessions Balance reports provide information about the value of your vouchers and concessions that are outstanding. This is important for understanding the liability value of these products, so you can factor this into your financial plan.

Want to see how Kitomba Reports can help you to grow your business? Contact us.

Already a Kitomba customer?

If you're a Kitomba customer and would like to find out more about reporting, check out our reporting support guides or get in touch with our support team – we’re here to help!

Contact support


Not a Kitomba customer yet?

Book your free personalised demo of Kitomba Salon and Spa Software. You’ll see the software in action and find out how it can help you take your business to the next level.

Book free demo

Learn more about KPIs and reporting

Tips and best practice guides from hair and beauty industry experts.

Why salons need KPIs (and how to set them

Why salons need KPIs (and how to set them)

We asked hair and beauty business coaches, Malcom Gibbons, Salon Business Coach, and Estelle Carroll, ZING Coach, for their expert advice on using KPIs and their top tips for setting them.

How to set targets for your salon, spa or clinic

How to set targets for your salon, spa or clinic

Targets are a key component of a profitable and successful business. They motivate and focus your team to achieve goals that can grow business and drive more revenue. Here’s how to set them.

Goal digging - Jay Chapman, The ZING Project

The best metrics for growing your salon, spa or clinic

Are you looking to take your business to the next level? There are some key business numbers you should keep track of and know how to improve. Here’s what they are.


Free e-book: 100 ways to grow your salon, spa or clinic

Growing a successful business involves many different factors. As a salon, spa and clinic owner, it’s easy to get caught up in day-to-day tasks but it’s important to create a plan for growth.

In this e-book you’ll get 100 actionable ways to grow your salon, spa or clinic across the core areas of your business.


Download the e-book

Want to see how Kitomba can help your business to be more successful?

Book your free personalised demo of Kitomba Salon and Spa Software with one of our specialists to see the software in action and discuss how it can help your business to be more successful.


Book a free demo

Get a copy of our brochure


NZ 0800 161 101
AU 1800 161 101
UK 0800 085 6122

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