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KITOMBA FORMS

Collect client information and consent with customisable digital forms for salons, spas and clinics

Go paperless, save time and improve your client experience with Kitomba’s customisable forms! Send forms by SMS or email in advance, so your clients can complete their forms at their leisure, or complete the forms in person using any device in your salon, spa or clinic.

Why use Kitoma Forms?

With Kitomba’s customisable digital forms, you can:

  • Go paperless and reduce waste by using digital, fully customisable forms.
  • Create a range of forms to suit the needs of your business.
  • Send forms to clients prior to their appointment via SMS or email.
  • Easily gather important information and consent from your clients.
  • Reduce admin for your team by updating client information automatically.
  • Sell online vouchers and link to your online store
  • Keep sensitive client information safe, secure and easily accessible from Kitomba.

Hear what Ms Monaco Hair Society Owner Samantha Jones has to say about using Kitomba Forms in her salon:




why use kitomba digital forms

"The feature that allows me to offer a better customer experience is definitely Kitomba Forms. We have created a few forms and we choose which form we need to give each client, so we have some forms for our staff to use and some for our clients to complete. One example is our colour correction form, which enables us to be really clear and specific with our clients about the process that they’re going to undergo in the salon, on the day and going forward, to achieve their desired results."

Samantha Jones, Ms Monaco Hair Society, Sunshine Coast

Go paperless with Kitomba Forms

Go paperless with Kitomba Forms

Future-proof your salon, spa or clinic

You don’t need to keep track of your paper trail when you store information in the cloud. Forms can be completed on any device and they're automatically saved to the client card, so you and your team have easy access to all the information whenever you need it. No filing required..

Fully customisable forms to fit your needs

Use a template or build your forms from scratch with our easy form builder. There’s no limit to the number of forms you can create. From consultation forms to forms for specific services or treatments you offer, you can easily customise your forms to fit your needs. And if those needs change, simply edit your forms in just a few clicks!

online forms for hair and beauty industry

Save time and improve your client experience

Send forms to your clients in advance

Reduce visit times, waiting room contact and the use of shared devices when you send your clients their forms in advance. Your clients can complete their forms whenever and wherever they choose!

Reduce admin by updating client details automatically

Kitomba Forms are always in sync with your client cards. Information already in the system will pre-populate in the form to save your clients time, and if they edit their contact information in the form, their client card will be updated automatically, so your client information is always up to date.

Store information safely and securely

Keep sensitive client information safe, secure and easily accessible from Kitomba. You can even customise your security levels so you know exactly who has access to client information.



Kaaren Whale, Manager of Studio 31 headshot, Palmerston North

"Kitomba Forms helps us to get all the information we need from a particular client, and it's extremely useful to our staff because it cuts down the time that we spend on filing and note writing. Everything is stored in the same place, so it’s easy to find."

- Kaaren Whale, Manager of Studio 31, Palmerston North

Want to learn more about Kitomba Forms?

If you're a Kitomba customer and would like to get started with Forms, check out the resources below or get in touch with our support team – we’re here to help! Not a Kitomba customer? Book your free personalised demo of Kitomba Salon and Spa Software to see the feature in action and discover how it can help your business.

 

Book free demo

How to complete digital consultation forms in Kitomba

Watch this short instructional video to see how you can get your clients to fill out forms at your business or by sending the form in advance.

Learn more about Kitomba Forms


Send forms to your clients to complete before their appointment

Send forms to your clients to complete before their appointment

Find out how Kitomba Forms can be sent to your clients in advance of their appointment by SMS or email.

7 reasons to formalise your client consultations with forms

7 reasons to formalise your client consultations with forms

Learn why you should formalise client consultations in your salon, spa or clinic with forms to create a consistent client experience.

using kitomba forms in salons

How Studio 31 uses Kitomba Forms for their client consultations

Find out how Kitomba customer Studio 32 in Palmerston North is using Forms to save time and enhance their client experience.

consultation form on ipad in beauty salon

Kitomba Forms FAQs

How do Kitomba Forms work?

Kitomba’s Form Builder allows you to create your own forms, including all the information you need your clients to read and the questions you need answered. It’s easy to add questions, pictures, spaces for signatures and so much more.

Once they’re created, you’ll be able to add the appropriate forms to your client’s appointment in Kitomba 1. You can send the forms to your client by email or text, to complete before their appointment, or complete the forms during the appointment.

Clients and staff can easily complete the forms on any device. You can even add images during your client consultation, and draw on them to mark areas of concern or treatment plans.

Whether completed at home or in the salon, all forms will be automatically saved to the Client Card, ensuring easy access to the information whenever you need it.


Why should I use Kitomba Forms in my business?

There are so many reasons to use Forms:

  • Easily gather important information and consent from your clients.
  • Go digital to reduce the administration and waste associated with paper forms and make your business more sustainable.
  • Keep sensitive client information safe, secure and easily accessible from Kitomba.
  • Reduce visit times, waiting room contact and the use of shared devices when you send your clients their forms in advance.

If you’d like to find out more, read our blog about the benefits of incorporating forms into your client consultation.


How do I get started with Kitomba Forms?

Getting started is easy! Kitomba’s Forms feature is included in our Platinum and Diamond packages. Once you’re a Kitomba customer you can transform one of your paper forms into a convenient digital format, or try designing a brand new form to help with client consultations.

For help getting started with Forms, visit our Forms support centre.


What happens when I book a free demo of Kitomba?

When you book a free demo with us, we’ll get in touch with you to organise a time to discuss your business needs and goals and take you through the software and how it can work for you. To book your free demo, click here.

Want to find out how Kitomba can help your business?

Book your free demo where we’ll discuss your unique needs and what features of Kitomba Salon and Spa Software will help you streamline your day-to-day management, achieve your goals and grow your business!

 

Book a free demo

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CONTACT US 

NZ 0800 161 101
AU 1800 161 101
UK 0800 085 6122

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