Were here to help you get the most out of Kitomba

Our support starts before you even get Kitomba - we tailor your Kitomba system to match how you like to run your business.

What this means is we make sure your Kitomba has everything loaded before our trainer arrives. When we say everything we mean your Salon and staff details, service details (including prices and time taken), product details (made available from your supplier), pre-prepared Marketing Messages (templates), Appointment and general use text and email Messages (templates) all ready to use. When you first turn on Kitomba our trainers focus is on your learning and education (not setting up and configuring).  And of course our trainer comes to you, to train you and your team .

Ongoing Support

We pride ourselves in providing you support and service that is second to none.  Our great Help Desk team are on call via our toll free line to help and support you. All Kitomba clients enjoy unlimited toll free Help Desk support.  Plus, if you want our Helpdesk team can ‘drive’ your mouse and computer like they are sitting right next to you.  It makes it so easy to show you how to “do it” and get things done quickly and easily. They key thing is our team is here to help you with the small and big questions. As you try and do more, we’re here to help you – we’re only a phone call away.

Our Helpdesk team also provides email support if you want to ask a question and
you'd like to write it down.