COVID-19 New Zealand and Australia hair and beauty industry

Industry insights: COVID-19 impact on the hair and beauty industry in New Zealand and Australia

3 Dec 2020 by Kitomba

Wondering what impact COVID-19 has had on the hair and beauty industry in New Zealand and Australia? We dove deep into the data to find out. 

We sourced data about the hair and beauty industry from Kitomba Benchmark, a feature of Kitomba Salon and Spa Software that compiles and compares anonymous data from across the industry so you know where your business stands. Historical data from 2016 to 2019 was also used, and we compared Q3 2020 with Q3 2019. 

The result? An insight into the effects of lockdowns in both New Zealand and Australia, and predictions and opportunities for the future.

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Improve your business with these numbers

The best metrics for growing your salon, spa or clinic (KPIs)

2 Dec 2020 by Kitomba

Are you looking to take your business to the next level? There are some key business numbers you should keep track of and know how to improve. 

Here are the best metrics for growing your salon, spa or clinic, which can be used as key performance indicators (KPIs) for your business.

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How to leverage your software during the busy Christmas season

How to leverage your software during the busy Christmas season

25 Nov 2020 by Kitomba

Are you using your salon software effectively? Christmas time always brings in more clients and more money, but with that comes long, busy days. Luckily your salon software can help make sure you’re maximising your profits and minimising your stress.

Here are 8 expert tips covering the software features you need to be using to make your life that little bit easier through the holiday rush! While this article uses Kitomba Salon and Spa Software as an example, these tips should apply to almost any salon software provider. Continue reading…

Christmas present

How to create a Christmas season of success in your salon

25 Nov 2020 by Kai Schnitzler

We’re heading into the peak of the silly season. For most of us, the Christmas season is incredibly busy, filled with family dinners, work parties, New Year’s Eve celebrations and summer BBQs. People want to look their best for these big occasions so hair and beauty salons typically enjoy a boom in bookings.

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woman opening xmas present

8 ways to make your salon, spa or clinic more profitable this Christmas

23 Nov 2020 by Kitomba

The Christmas season is upon us! It’s the busiest time of the year for the hair and beauty industry and a great opportunity for a big revenue boost. 

In fact, our data shows that revenue increases by over 10% in New Zealand and Australian salons, spas and clinics between the months of October and December! 

The lead up to Christmas is hectic, but with a touch of preparation you can make this busy holiday season as enjoyable and profitable as possible.

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customer success story studio 31 palmerston north

Customer Success Story: Studio 31

20 Nov 2020 by Kitomba

We recently stopped by Studio 31 in Palmerston North to see Manager Kaaren Whale and her team. We spoke about what has made the salon so successful and unique, what’s helping them to deliver an exceptional client experience, and their tips for other business owners. 

Watch Studio 31’s story in this short video, and read the full interview below.

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Using Kitomba forms on a tablet

New: Send forms to your clients to complete before their appointment

17 Nov 2020 by Kitomba

Forms just got even better! Now you can send your customised digital forms by email or sms – allowing your clients to complete their forms whenever and wherever they choose, while reducing visit times, waiting room contact and the use of shared devices.  Continue reading…

Woman with Christmas gift

10 festive ways to wow your clients this Christmas

13 Nov 2020 by Kitomba

If you’re in the hair and beauty industry, a great client experience in the lead up to Christmas isn’t always easy. It’s the busiest time of the year, which can mean delighting your clients can fall by the wayside.

However, with some effective teamwork and a few great ideas, you can create an exceptional experience for every client that steps into your salon, spa or clinic this Christmas!
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Woman booking online

5 reasons why your salon needs online booking

12 Nov 2020 by Kitomba

Curious about the benefits of online booking for the hair and beauty industry? Online booking is becoming an expectation for clients and the norm for businesses. The convenience it offers clients, as well as the value it offers salons, spas and clinics has seen it grow in popularity as more people buy products and book services online.

Here are five reasons why you need online booking for your salon, spa or clinic.

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is free salon software really free?

The lowdown on free salon software: is it really free?

10 Nov 2020 by Janelle Cheesman

Some software providers are offering free software for salon, spas and clinics – but is it really free? We investigated free salon scheduling systems to find out, and what we found might surprise you…

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