Kitomba One is our newly launched, cloud-based service that gives you the ability to access key business information from any device with an Internet connection.
Following my last post, which looked at The Revenue Equation and why you should focus your energy on the untapped revenue within your existing client-base, this week we’ll look at ideas for how to get those clients coming back more regularly. If you have your own tips, share them in the comments section below.
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Many salons are noticing bigger gaps in their appointment books, with less people coming in each week. Like it or not, we’re operating in a tighter economy, but if you spend all your time worrying about this, you run the risk of resigning yourself to the same fate. Continue reading…
New clients are the lifeblood of any business! But how can you make sure you’re attracting and retaining enough to build and grow your business? Continue reading…
I have to say, 2011 was an absolutely brilliant year.
On top of an awesome month overseas which included a 10 day trip to London to attend the Sassoon Academy and Salon International, winning Kitomba NZARH ’Salon of the Year’ and ‘Employer of Choice‘ awards was the ultimate highlight! Continue reading…
There can be nothing more frustrating for a salon owner than seeing discarded colour tubes that are only half used, excess product being washed down the drain or not having the most popular treatments or retail products as they’re out of stock. Continue reading…
As salon and spa owners and managers you’re always seeking new ways to grow your business and attract new clients. But first you need to look and see if you’re maximizing the potential of the clients you already have stepping through your door! Continue reading…
US hair and beauty academy Pivot Point recently conducted a research study engaging 500 consumers to find out more about their relationship with their stylist and the salon overall. Continue reading…
Salon One the Cove, from Tauranga, take home two awards
At a sparkling ceremony in the Auckland Museum on 20 November 2011, Reds Hairdressing from Pukerua Bay in Wellington, was named the 2011 Kitomba NZARH Salon of the Year and the Telecom Employer of Choice. Continue reading…
Start by making a list of everything you want the software to do in your salon, e.g. appointment book, client cards, client history, staff timetables, automatic everyday reminder messages, campaign marketing, stock management, reports, security and more. Arrange the list in order of priority, with the most important at the top. Now you have a checklist you can use to make sure the software meets your needs. Continue reading…
