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This year, make a plan to work smarter, not harder.

26 Nov 2021 by Kyra Sproule

The new year is on its way, meaning it’s a great time to look at your business and set goals for the year to come. Look closely at yourself, your team and your tools to see if you can streamline everything into one well-oiled machine. Here’s how to get started!

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Barber and his client wearing face masks during COVID-19

The impact of COVID-19 on the hair and beauty industry in New Zealand and Australia in 2021

23 Nov 2021 by Kitomba

As 2021 comes to a close, let’s take a moment to reflect on the impact COVID-19 has had on the hair and beauty industry in Australia and New Zealand, and the learnings we can take going forward.

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stylist on computer in salon

Kitomba features that help you share and record important COVID-19 information

19 Nov 2021 by Kitomba

As COVID-19 continues to change the way we work and live, we’ve had many customers reach out to ask how Kitomba can help with these ongoing changes and government requirements. While every country and state have different rules and requirements, we’ve put together a list of features that you might find useful at this time to collect vaccination information and ensure your clients are aware of your current COVID-19 related policies.  Continue reading…

send appointment messages straight from Kitomba 1

New to Kitomba 1: View and send appointment messages

27 Oct 2021 by Kitomba

Appointment messages are now easily accessible from anywhere, anytime, on any device. If you don’t see this new feature immediately, you will receive it the next time your Kitomba is running and it updates to the latest version. Continue reading…

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How to define your salon or spa’s target market

26 Oct 2021 by Kitomba

Understanding your clients is crucial to the success of any marketing strategy for salons and spas. It is only through truly understanding who your clients are that you can clearly define what they want and need from your hair and beauty business. So before you even start developing your marketing strategy for the year, continue reading to find out how to define your salon or spa’s target audience.

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Christmas present

How to create a Christmas season of success in your salon

26 Oct 2021 by Kai Schnitzler

We’re heading into the silly season, and for most of us, the Christmas season is incredibly busy, filled with family dinners, work parties, New Year’s Eve celebrations and summer BBQs. People want to look their best for these big occasions so hair and beauty salons typically enjoy a boom in bookings.

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Pania Ryan Salon pedicure

6 tips to rock an amazing client experience

18 Oct 2021 by Kitomba

If you can truly listen and understand your client’s needs, not only will you be able to improve the client experience at your salon, spa or beauty clinic, but you’ll also boost your bottom line. When you’re building relationships with your clients, it’s about much more than focusing on salon decor or decreasing wait times. We sat down with salon business coach Caitlyn Menzel who shared her insights on why client experience matters along with expert tips that you can start implementing today. Caitlyn has been a successful owner of hairdressing, beauty and barbering salons for years and knows first-hand how client experience can make or break your business. 

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How to leverage your software during the busy Christmas season

How to leverage your software during the busy Christmas season

16 Oct 2021 by Kitomba

Are you using your salon software effectively? Christmas time always brings in more clients and more money, but with that comes long busy days. Luckily your salon software can help make sure you’re maximising your profits and minimising your stress.

Here are 8 expert tips covering the software features you need to be using to make your life that little bit easier through the holiday rush! While this article uses Kitomba Salon and Spa Software as an example, these tips should apply to almost any salon software provider. Continue reading…

Chrysalis Skin Clinic reception

10 ways to promote your online booking site and get more bookings

13 Sep 2021 by Kitomba

Do you want to get more bookings for your hair and beauty business? Here are 10 simple ways to promote your online booking platform and encourage your clients to book their salon, spa or clinic appointments online.
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