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New colours for cancelled and no show appointments

21 Nov 2019 by Kitomba

We’ve made it easier for you to see your cancelled and no show appointments in Kitomba and Kitomba 1! Look out for this update over the coming weeks.

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Tis’ the season to be…. FOCUSED!

14 Nov 2019 by Jay Chapman

We’re heading into December, are you ready for it? Have you set your goals? Got all your ducks in a row ready to create an amazing year for you, your team and your clients?

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Make this Christmas your most profitable one yet

11 Nov 2019 by Kitomba

The Christmas season is almost here! Love it or hate it, it’s the busiest time of the year for our industry and an opportunity for a big revenue boost. In fact, our data shows that revenue increases by over 10% in New Zealand and Australian salons, spas and clinics between the months of October and December. The lead up to Christmas is hectic but it doesn’t need to be stressful. With a bit of preparation, you can make this holiday season not only busy, but also fun and profitable.

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Woman with Christmas gift

10 festive ways to wow your clients this Christmas

7 Nov 2019 by Kitomba

Providing a great client experience in the lead up to Christmas isn’t always easy. However, with some effective teamwork and a few great ideas, you can create an exceptional experience for your clients! Continue reading…

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Go digital with Kitomba’s newest feature: Forms

5 Nov 2019 by Kitomba

Create your own customised digital forms for client consultations, consent and to collect information such as medical history.

Forms is a new feature, included in Kitomba’s Platinum and Diamond packages.  Continue reading…

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7 reasons to formalise your client consultations

5 Nov 2019 by Kitomba

A comprehensive client consultation is so important. It helps you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments. Formalising your consultation process using forms can help you and your clients get even more out of this vital part of a client visit.  Continue reading…

La Bella Medispa team

Learn from the Best Salon/Spa Director of the Year

1 Nov 2019 by Kitomba

This year Kitomba was so proud to sponsor the Best Salon/Spa Director of the Year award at the Australian Beauty Industry Awards. We love supporting such an incredible event for such an amazing industry. This category is particularly meaningful to us, as we strive to empower business owners with the skills and tools they need to be successful. Continue reading…

Woman with gift card

Gift card and voucher changes in Australia

25 Oct 2019 by Kitomba

The Australian Consumer Law (ACL) has been amended for gift cards and vouchers sold nationally on or after 1 November 2019, to ensure consumers have access to the full value of their gift card over a reasonable period of time.

To help you transition through the changes easily, we’ve put together some information about the key things you should be aware of if your business is based in Australia. Continue reading…

Take the stress out of payroll

New feature: Get payroll ready faster with Time Sheets

23 Oct 2019 by Kitomba

We’re excited to announce the release of Time Sheets, available with the Kitomba Diamond package. It will change the way you record and approve your staff’s hours, and revolutionise your payroll process. Continue reading…