We recently stopped by Ella & Jade’s newest location in Woolloongabba, Queensland to visit owner Alannah Read and her team. She told us about how she’s working on building her business, the importance of investing in your client experience and team, and her tips for other business owners.
Hear Ella & Jade’s story in this short video, or continue reading for the full interview below.
Are you making the most of Facebook’s tools and features for businesses? The majority of your clients probably have at least one social media platform that they visit regularly, with Facebook and Instagram being among the most popular. So making sure your business is visible and regularly adding new content on these platforms is a great marketing strategy. But is it enough?
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Book Now buttons allow your clients to book an appointment with you directly from Facebook or Instagram, powered by Kitomba’s Online Booking.
Follow the steps below to make sure you’re all set up before adding the buttons.
Here are the three things you need to do to be able to use Facebook and Instagram Book Now buttons: Continue reading…
Facebook is a great way to promote your hair or beauty business but it can be complicated to manage. Luckily there is Facebook Business Manager – a handy tool that allows you to manage your pages, ads, billing, and keep all your assets in one place.
Learn more about how to set up your Facebook Business Manager with these expert tips.
What’s one of the easiest ways to engage with your current and potential clients? The answer is, Facebook! It makes it simple for clients to message you about appointments, or check out what services and packages you have to offer. The benefits of Facebook go beyond just that though! Keep reading to find out why Facebook is still good for businesses and how to make a great business page.
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What better way to start an article on client experience than with an anecdote from the 1980s – styles greatest decade! In 1981 a study conducted for Cola-Cola on customer experience found that bad experiences would reach the ears of 10 people. This is where the old marketing adage of “Happy clients tell three friends; unhappy clients tell ten” originated from.
Facebook is now well and truly integrated in our personal lives. It’s how we stay in contact with old and new friends, share news, invites, photos, and videos. It’s become the way many of us stay ‘in the know’ with our favourite brands and products. But the real beauty of Facebook is the voice it gives to small, local businesses, such as salons and spas. Never before have we had such a direct way to ‘talk’ with our clients and community on a daily basis.
At Kitomba, we’re very proud of our team and our culture as we get to work with the most talented, driven, curious, kind and fun people. We’re also passionate about our customers and committed to their success in the hair and beauty industry. While we work hard, we always find time to connect, get to know each other and have a good time.
Read on to get to know the Kitomba team and learn more about the activities and events we participate in.
Do you need some fresh new ideas or tips to boost your Facebook activity and engage with your clients?
Check out these easy and fun Facebook activities that will help grow your ‘likes’ with your clients. Continue reading…
Great news! Facebook’s new ‘Book Now’ button will let your clients link to your Online Booking page directly from your mobile or desktop Facebook page. Continue reading…
