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How to create a positive salon culture (5 tips for salon owners)

29 Aug 2019 by Ashlee Laura

Have you ever woken up and thought; I don’t want to go to work today? Or worse – woken up every day thinking this?

Most people who wake up feeling like this every morning will do nothing about it, and even worse, they’ll still go to work. They’ll under-perform, have a bad attitude, or even develop mental health conditions like anxiety or depression. They’ll feel stuck, unappreciated, bored and unhappy. Is this the type of team that you want working for you?

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Barter Barber

Lessons from The Barter Barber

15 Aug 2019 by Kitomba

Hairdressers and barbers have the tendency to be pseudo counsellors to their clients – it’s a hazard of the job and can be tough to deal with, but few actively seek it out. Sam Dowdall is different. Over two and a half years ago in November 2016 he left everything behind and hit the road in a 1971 Bedford van with his faithful companion, a Bichon Standard Poodle, Bobo seeking out those hard conversations. He speaks especially with men across New Zealand, trading conversation and haircuts for goods and services. We caught up with Sam when he was in his former home, Wellington, to discuss what he’s been up to and what he’s learned along the way.  Continue reading…

Wellnesstakeoverblog

Focus on mental health: A wellness week take-over

8 Aug 2019 by Marie Drever

Are you OK? What I really mean is: How’s your mental health? Are you looking after yourself?

We all take time out of our busy schedules for the usual health-related appointments like dentist visits, getting that new mole checked and checking our glasses prescription. But it’s easy to forget about our mental health, especially when you’re running a busy salon, spa or clinic. Continue reading…

Untitled design

How to prioritise breaks in a busy salon, spa or clinic

5 Aug 2019 by Martin Lazare

When your workplace is a busy, high-intensity environment such as a spa, salon or clinic, it can be difficult to make sure that you’re getting enough downtime throughout the day. 

In the hair and beauty industry, where careless mistakes have the capacity to destroy a business’s reputation, it’s more important than ever to ensure you and your staff are well-rested and have the focus to be able to do your jobs properly.

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5 tools that highly successful salons, spas and clinics use

18 Jul 2019 by Ashlee Laura

Do you ever sit back in the evening, scroll through your Instagram feed and think: “How did these salons, spas and clinics become so successful?” Do you look at their following, their engagement, their content, and wonder: “How do they do all this, plus run a successful business, when I’m struggling to keep my head above water?”  Continue reading…

updating social media on the go

Take control of your social media with these tools

17 Jul 2019 by Martin Lazare

When it comes to social media management, there are a number of handy business tools available to help make your life easier. From scheduling to monitoring and everything in between, here are some tools that will help you step up your social media game. Continue reading…

HappyOnlineBookingBlog

How to create the best online booking client experience in 6 steps

9 Jul 2019 by Kitomba

Your client experience doesn’t start with their consultation, it starts before they even reach the front door of your salon, spa or clinic – including when they make their appointment with you.

Let’s say your marketing is working amazingly, your referral programmes are bringing in new clients regularly and your social media channels are thriving. It’s all coming together to encourage new clients to book, and clients are increasingly choosing to book online at their own convenience, outside standard business hours.
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westpac presto smart integration

Easier payments with Kitomba’s new Westpac integration

8 Jul 2019 by Kitomba

We’re excited to announce we’ve integrated with Westpac’s new EFTPOS terminal, Presto Smart. If you’re a Kitomba customer in Australia, you can now make payments easier by connecting your Kitomba directly to a Presto Smart payment terminal. Kitomba and Presto Smart work together to speed up invoicing so you can focus on what matters: your clients and your business. Continue reading…

being a great manager

5 essential traits of great managers in the hair and beauty industry

25 Jun 2019 by Ashlee Laura

We have all reported to a manager at some stage in our careers. I bet you can remember more bad managers than good, right? Continue reading…

Salon Pay_partnership

We’ve partnered with Salon Pay to bring you memberships

24 Jun 2019 by Kitomba

We’re excited to announce that we’ve partnered with Salon Pay! Now it’s easy for Kitomba customers to offer customised memberships and flexible payment options to their clients, and sell products and services from their own online store. Continue reading…