Online Booking is such a powerful tool for any salon, spa or clinic, and although we’re all being affected in different ways by the COVID-19 pandemic, there are a number of ways it can benefit your business at this time. Continue reading…
COVID-19 continues to change the world, so we’ve created this blog to provide you with ways Kitomba can help you and your business at this time. Whether your business is temporarily closing, or you’re just trying to manage your new normal, we’ve put together some information and resources that might be useful at this time.
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Kitomba felt so privileged to be asked to take part in the Professional Beauty Round Table recently. Our amazing Partnership Manager Rosemary was the perfect person to take a seat at the event as she’s been with Kitomba for 9 years, and has been working in the hair and beauty industry for 20. The aim of the Professional Beauty roundtable event is to bring industry experts together to discuss topics and trends relevant to the beauty industry. The focus for the thirteenth roundtable was: “The 2020 Vision – Beauty Trends”.
We’ve just released a new Package Sales report in Kitomba 1. Continue reading…
The holiday season is almost here and we wanted to let you know our support hours during this time.
We’ve made it easier for you to see your cancelled and no show appointments in Kitomba and Kitomba 1! Look out for this update over the coming weeks.
Create your own customised digital forms for client consultations, consent and to collect information such as medical history.
Forms is a new feature, included in Kitomba’s Platinum and Diamond packages. Continue reading…
A comprehensive client consultation helps you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments.
Formalising your consultation process using forms can help you and your clients to get even more out of this important part of a client visit, because it enables you and your team to provide a consistent client experience, while documenting your client’s needs.
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This year Kitomba was so proud to sponsor the Best Salon/Spa Director of the Year award at the Australian Beauty Industry Awards. We love supporting such an incredible event for such an amazing industry. This category is particularly meaningful to us, as we strive to empower business owners with the skills and tools they need to be successful. Continue reading…
The Australian Consumer Law (ACL) has been amended for gift cards and vouchers sold nationally on or after 1 November 2019, to ensure consumers have access to the full value of their gift card over a reasonable period of time.
To help you transition through the changes easily, we’ve put together some information about the key things you should be aware of if your business is based in Australia. Continue reading…
