Rebook your salon and spa clients and reap the rewards

9 Mar 2012 by Kitomba

As salon and spa owners and managers you’re always seeking new ways to grow your business and attract new clients. But first you need to look and see if you’re maximizing the potential of the clients you already have stepping through your door! Continue reading…

Your clients and you

13 Jan 2012 by Kitomba

US hair and beauty academy Pivot Point recently conducted a research study engaging 500 consumers to find out more about their relationship with their stylist and the salon overall. Continue reading…

Reds Hairdressing from Pukerua Bay named 2011 Kitomba NZARH Salon of the Year

2 Dec 2011 by Kitomba

Salon One the Cove, from Tauranga, take home two awards

2011 Industry Awards trophies

At a sparkling ceremony in the Auckland Museum on 20 November 2011, Reds Hairdressing from Pukerua Bay in Wellington, was named the 2011 Kitomba NZARH Salon of the Year and the Telecom Employer of Choice. Continue reading…

Five questions to ask when choosing software for your salon or spa

4 Nov 2011 by Kitomba

1. Does it meet your needs?

Start by making a list of everything you want the software to do in your salon, e.g. appointment book, client cards, client history, staff timetables, automatic everyday reminder messages, campaign marketing, stock management, reports, security and more. Arrange the list in order of priority, with the most important at the top. Now you have a checklist you can use to make sure the software meets your needs. Continue reading…

Facetime: Using Facebook pages in your salon & spa business

3 Nov 2011 by Kitomba

Facebook is now well and truly integrated in our personal lives. If Facebook were a country, it would be the third largest country in the world after China and India, with more than 600 million active users.  It’s how we stay in contact with old and new friends, share news, invites, photos, videos, jokes and scandal. And more recently, it’s become the way many of us stay ‘in the know’ with our favourite brands and products. But the real beauty of Facebook is the voice it gives to small, local businesses, such as salons and spas. Never before have we had such a direct way to ‘talk’ with our clients and community on a daily basis.

Continue reading…