Setting goals is the easy part. Turning them into reality is where you need consistency, patience and perseverance. Your biggest resource for facing this challenge is your team. As a leader, you need your team to understand what success looks like. They also need to understand the role they play in reaching that success.
We’ve just made exciting changes to our access levels in Kitomba 1 to give you more control over the security of your business. Now you can customise Kitomba 1 access levels so your staff have access to everything they need and nothing they don’t. Continue reading…
Success. We’re all striving for it but how do we achieve it? There are many ways to grow your business, but what methods are proven to work for hair and beauty salons?
If you want to know how to make a salon successful, here are three simple things you can do that will drive revenue and increase client satisfaction and loyalty.
Continue reading…
Email marketing is an essential tool for salons, spas and clinics to connect with clients, encourage bookings, and communicate what sets your business apart from your competitors. But miss the mark and you could inspire your contacts to hit the unsubscribe button instead.
In the hair and beauty industry, Instagram is undeniably the most popular platform for sharing content. It’s a fantastic opportunity to market your business, build your brand and engage with your clients. We want to make sure you have all the tools to make it as easy as possible, so here are our top 10 tips and tricks to help you make the most of Instagram! Continue reading…
Your client consultation is one of the most important tools you will ever use! For the hair and beauty industry the consultation is essential to achieving a positive and memorable visit with a client. It sets the tone for the client’s entire experience and helps to determine the trust level your client will have with you.
Continue reading…
We had such a great time visiting Sherri-Lee at her award winning salon, Puravida Beauty, in Wellington, New Zealand. She told us about her business and what makes it special, what she loves about working in the beauty industry, and why she couldn’t live without her favourite Kitomba features.
Hair and beauty businesses in Victoria, Australia, have had a particularly tough year. They’ve experienced lengthy closures and some businesses have been unable to access support. Because of this, our partner, Hair Aid has stepped up to support Victorians who need assistance by raising money for the Hearts for Vic campaign. Continue reading…
UPDATE: As of August 2021 Kitomba is no longer integrated with piiq. If you’re interested in using Kitomba and piiq together, please submit a feature request in our forum.
Our partner Piiq has just created a new online retail website to support the Australian hair industry at this time. We’re working with them on their new initiative to make sure Kitomba customers can take full advantage of this opportunity to increase their revenue through online retail sales. Continue reading…
COVID-19 restrictions have dramatically shifted consumer purchasing from in-store to online. Forbes reported that in Australia some marketplaces are seeing 300% to 400% growth in their online sales channels. So if you haven’t already, now is the perfect time to get set up and take advantage of this growing trend. Here are some tips on how to get started. Continue reading…
